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Automatic hand soap dispenser pumping out 3-4 pumps of soap

Answered by Lysol

I've owned this for about a month, and now it dispenses about 3-4 pumps of soap each time I put my hand under the sensor. I've cleaned the sensors and changed the batteries. There is also no malfunction with the red light.

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28 Comments

Hi SPD, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would appreciate the opportunity to obtain more information to better assist you. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# R050330840.

posted by LYSOL . | May 2, 2013

Same problem as everyone else in this thread. Have owned for 2 or 3 months. Now pumps multiple times. Please send your default robo-response reference number. It would be super awesome and actual customer service if you could just give everyone an answer instead of cut / paste responses though. Thanks!

posted by SPD | May 2, 2013

Hi Lyla D., we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would love an opportunity to obtain more information. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# C344924050.

posted by LYSOL . | April 3, 2013

I'm having a problem where the dispenser discharges all on its own. I changed the batteries and cleaned the sensor.. there doesn't seem to be a blinking red light issue. Please help I've been wasting a lot of soap trying to fix this.

posted by Lyla D. | April 2, 2013

I have the same problem as Neeraj. It dispenses 3 times the amount of soap. I did clean the unit completely and changed the batteries.

posted by Larry N. | February 24, 2013

Hi Donnahong7, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. In order to better assist you we request that you click on the "Contact" link below and complete the online form. When filling out the form kindly refer to reference# C342841280. Thanks!

posted by LYSOL . | February 11, 2013

I just purchased one at Target today. The product DOES NOT WORK. I thought it may have been the batteries so i changed it but still nothing. The light doesn't even turn on! WHat a waste of time and money!!!!!!

posted by Donnahong7 | February 9, 2013

Hi Neeraj, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. In order to better assist you we request that you click on the "Contact" link below and complete the online form. When filling out the form kindly refer to reference# C242039170. Thanks!

posted by LYSOL . | December 19, 2012

I have the same problem. It dispenses 3 times the amount of soap. I did clean the unit completely and changed the batteries.

posted by Neeraj | December 19, 2012

Hi Jameleon, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. In order to better assist you we request that you click on the "Contact" link below and complete the online form. When filling out the form kindly refer to reference# C239761420. Thanks!

posted by LYSOL . | August 3, 2012

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