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Automatic hand soap dispenser pumping out 3-4 pumps of soap

Answered by Lysol

I've owned this for about a month, and now it dispenses about 3-4 pumps of soap each time I put my hand under the sensor. I've cleaned the sensors and changed the batteries. There is also no malfunction with the red light.

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46 Comments

Hi Hood4u, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would love an opportunity to obtain more information. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# R053586020.

posted by LYSOL . | November 8, 2013

I have the same issue with a pump I have not had for very long as well. I have cleaned the sensor and changed the batteries but, still am experiencing multiple pumps when I use the pump. anything else I can do? There is soa all over my sink.

posted by Hood4u | November 8, 2013

Hi Benson, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would love an opportunity to obtain more information. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# R051930740.

posted by LYSOL . | October 2, 2013

I'm having the same problems as everyone else. After I changed the soap bottle, the dispenser is pumping out 3-4 pumps of soap each time even if you remove your hand right away. Did any one ever get a resolution to fix this.

posted by Benson C. | October 2, 2013

Hi! We're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would love an opportunity to obtain more information. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# R051671360.

posted by LYSOL . | September 9, 2013

im having issues with the dispenser randomly pumping out soap. this happens every few weeks and I cant figure out what the problem is

posted by Tony T. | September 7, 2013

Hi Rsy, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would love an opportunity to obtain more information. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# R051402200.

posted by LYSOL . | August 15, 2013

My dispenser is about a month old and it wil randomly pump soap into the sink too. Any suggestions?

posted by Rsy | August 14, 2013

Hi Lotorus, we're sorry to hear about your experience with our LYSOL® Healthy Touch® No-Touch Hand Soap System. We would love an opportunity to obtain more information. Please click the "Contact" link below and complete the online form or give us a call at the number listed. Please refer to reference# R051375600.

posted by LYSOL . | August 13, 2013

I can't get the dispenser to stop dispensing soap randomly. I've changed the batteries numerous times and cleaned the sensor. Yet about once a month a month I'll wake up and find that half the bottle has dispensed automatically overnight onto my counter top.

posted by Lotorus | August 12, 2013

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