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Reckitt Issues Voluntary Withdrawal of Limited Number of Select Bottles of Washing Machine Cleaner

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RECKITT ANNOUNCES VOLUNTARY WITHDRAWAL OF LYSOL® WASHING MACHINE CLEANER Q&A

Why is the product being withdrawn?

The product is being withdrawn as this particular lot did not meet our ingredient standards as listed on the packaging.

 

How do I know if I have purchased the withdrawn product?

Withdrawn products were exclusively sold in stores in California, Arizona, Utah and Oregon between November 6-22, 2021. This voluntary withdrawal is specific to Lot MAB21298. The lot code can be found printed on the top and bottom of the back of the bottle. (See photo below).  The UPC code is 0 19200 99837 6.  The date code is MAB21298.

 

If it is part of the withdrawal, what do I do with the product? Should I throw the product away, return it to the store or send it back?

This product should not be thrown out with household trash. Consumers should contact our Consumer Relations Hotline Number at 1-800-228-4722 (M-F, 9a-5p ET) to confirm where the product can be returned for a full refund.

 

Can I get a refund or replacement for the product? 

Yes, product returned to stores will receive a full refund.

 

Can I still use the product?

Out of an abundance of caution, we ask that you DO NOT continue use of the product, but rather return it for a refund.

 

To read Press Release, click here