Frequently Asked Questions about Coronavirus
Our customer service team is working hard to help you with your questions, but wait and response times are currently higher than normal. To provide you with more immediate assistance please see below answers to our frequently asked questions, which include information on product efficacy and availability.
Lysol Product Efficacy
Due to recent speculation and social media activity, RB (the makers of Lysol and Dettol) has been asked whether internal administration of disinfectants may be appropriate for investigation or use as a treatment for coronavirus (SARS-CoV-2).
As a global leader in health and hygiene products, we must be clear that under no circumstance should our disinfectant products be administered into the human body (through injection, ingestion, or any other route). As with all products, our disinfectant and hygiene products should only be used as intended and in line with usage guidelines. Please read the label and safety information.
We have a responsibility in providing consumers with access to accurate, up-to-date information as advised by leading public health experts. For this and other myth-busting facts, please visit Covid-19facts.com.
The following products have been tested by an independent third party and approved by the EPA to kill SARS-CoV-2, the cause of COVID-19, on hard, non-porous surfaces.
- Lysol® Disinfecting Wipe EPA #777-114
Lysol is currently testing its disinfecting products. Until we are able to provide result, the EPA has a list of disinfectants (List N) that meet their criteria for use against SARS-CoV-2, the cause of COVID-19. The following Lysol products are those that meet either the EPA Viral Emerging Pathogen Policy or have human coronavirus claims. Please refer to the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/for additional information.
- Lysol® Disinfectant Spray Neutra Air 2-in-1 EPA #777-136
- Lysol® All Purpose Cleaner EPA #777-66
- Lysol® Multi-Purpose Cleaner with Hydrogen Peroxide EPA #777-126
- Lysol® Multi-Purpose Cleaner with Bleach EPA #777-83
- Lysol® Kitchen Pro Antibacterial Cleaner EPA 777-91
- Lysol® Multi-Surface Cleaner Pourable EPA #777-89
- Professional Lysol® Heavy Duty Bathroom Cleaner EPA #675-54
- Lysol SMART Multi-Purpose Cleaner EPA #1839-166-777
- Lysol® IC Quaternary Disinfectant Cleaner EPA #47371-129-675
- Lysol® Power Bathroom Cleaner EPA #675-55
- Lysol® Power Foam Bathroom Cleaner EPA #777-71
- Lysol® Power Toilet Bowl Cleaner EPA #777-81
- Lysol® Toilet Bowl Cleaner with Bleach EPA #777-102
- Lysol® Laundry Sanitizer EPA #777-128 (in laundry pre-soak)
To ensure effective use of your Lysol product, follow the instructions on the back of the label. To learn more visit the Lysol product page.
Lysol Disinfectant Spray: Follow this instructional How To video
Lysol Disinfecting Wipes: To disinfect, wipe hard, non-porous surface and allow to remain wet for 4 minutes. Then air dry.
Lysol All Purpose Cleaner: To disinfect, pre-clean surface and spray until thoroughly wet. Leave for 2 minutes before wiping.
Lysol Laundry Sanitizer: To disinfect, pour 2 capfuls into 1 gallon of cold water and soak items for 15 minutes. Rinse thoroughly with clean water or machine wash as directed
Lysol Clean & Fresh Multi-Surface Cleaner Pourable: To disinfect,use full-strengthor dilute ¼ cup (2 oz.) per gallon of warm water. Pre-clean surface and apply to surface until thoroughly wet. Leave for 6 minutes before wiping.
For use on food contact surfaces: Rinse thoroughly with water after disinfecting
Lysol products are recommended for most hard, non-porous surfaces as well as some products for soft surfaces. Please always refer to the back of pack directions before application.
Lysol does not recommend using Lysol Disinfectant spray on brass, copper or aluminum or painted wood surfaces. Always rinse toys and food contact surfaces with potable water after use. For soft surfaces, Lysol Disinfectant Spray is not recommended for use on leather, rayon, silk or satin fabrics or acrylic plastics. Always test on a hidden area of fabric.
Surfaces remain listed as a possible transmission route. In its guidance, the Centers for Disease Control and Prevention (CDC) outlines that “it may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about how this virus spreads.” Disinfecting surfaces is one of several important steps the CDC lists as key to keeping yourself protected.
We do not recommend directly breathing in Lysol products, which would likely happen if you spray Lysol on a face mask and do not wash it immediately after. Alternatively, you can use Lysol Laundry Sanitizer in pre-soak to disinfect your face mask. Always check the label / material of your face mask and follow instructions for use. Disposable masks should not be laundered or re-used.
It is unfortunate to see this sort of behavior to take advantage of people looking for disinfecting products during these difficult times. Our legal team and partners are diligently working to take down these websites and ads as soon as we are made aware. If you believe you have come across a fraudulent or fake ad, please report it to our customer service team immediately at Lysol.com/contact-us/and if you do think you have been the victim of a fraudulent site please do also reach out to your local police and credit card company to recover any funds you may have already transferred. We encourage you to only purchase Lysol through trusted retailers and to never provide personal information to unfamiliar websites or retailers.
This is also true for eCommerce businesses. We are reaching out to our eCommerce partners to remind them of the importance of access to reasonably priced products to help break the chain of infection.
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